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Service
We pride ourselves on the level of service we offer our clients. Our friendly ‘service award winning’ team will work closely with you to identify your needs, day one and ongoing. Our experience and knowledge combine to offer you the best solution while maintaining the highest possible standard of customer care. And by upholding the same excellent ethics and values with our suppliers as we do with our clients, we maintain relationships with key business partners and all the UK phone networks, to enable us to provide you with a complete service.

Many organisations have placed service secondary to differentiation through technology, but we have never lost focus of the importance of first class service and meeting customer promises.

Promises are no good without accountability and at Citibell we will provide you with account management reports to enable you to see what activity has been occurring on your account, and a service level guarantee, with penalties, should we ever slip on a deadline.

Remember, Citibell with not ultimately be your supplier,
we are your supply chain manager.
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